Privacy Policy
Last updated: October 4, 2025
At Goatmind AI (“we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and protect your data when you visit our website, purchase our products, or use our software and online courses.
By using our services, you agree to this policy.
1. Who We Are
Our website and services are operated by Goatmind AI, based in Denmark.
We are the data controller responsible for your personal data under the General Data Protection Regulation (GDPR).
If you have any questions about this Privacy Policy or your data, you can contact us at:
support@goatmind.ai
2. Information We Collect
We only collect the data necessary to provide our services, improve your experience, and comply with legal obligations.
When you use our website
We may collect:
Basic usage data (browser type, device, pages visited, IP address)
Cookies or analytics data (to improve performance and design)
When you make a purchase
We may collect:
Name and email address
Payment details (processed securely by Stripe or Skool — we never see full card numbers)
Billing country and tax information (for invoicing and compliance)
When you join our community or use our software
We may collect:
Account information (name, email, profile photo)
Your activity within the app or course (e.g., lesson progress or saved content)
3. How We Use Your Data
We use your information to:
Process purchases and deliver digital products
Grant access to your courses or software
Provide customer support
Send important updates or product information
Improve our services and user experience
Comply with legal, accounting, and tax obligations
We never sell or rent your data to anyone.
4. Legal Basis for Processing
Under GDPR, we process personal data only when one of the following applies:
You’ve given consent (e.g., newsletter signup)
It’s necessary to fulfil a contract (e.g., course purchase)
We have a legitimate interest (e.g., improving our services)
We must comply with legal obligations (e.g., tax reporting)
5. How We Store & Protect Your Data
We store your data securely using encrypted, GDPR-compliant systems.
We use trusted third-party services such as:
Bubble.io (for hosting, backend infrastructure, and data management of our software platform)
Skool (for course access and community features)
Stripe (for payment processing)
Google Analytics / Framer Analytics (for website insights)
Email platforms such as Gmail or Notion (for communication and internal organization)
Mailchimp (for managing newsletters and email marketing)
All third-party providers comply with GDPR and maintain strong data protection practices.
6. Data Retention
We keep personal data only as long as necessary:
Account and purchase information: as long as your account is active + up to 5 years (to meet tax/legal obligations)
Email communications: until you unsubscribe
Analytics/cookies: according to your browser and cookie settings
7. Your Rights (GDPR)
You have the right to:
Access your personal data
Request correction or deletion
Withdraw consent at any time
Request data portability
Object to processing
To exercise your rights, contact us at support@goatmind.ai
We’ll respond within 30 days as required by law.
8. Cookies
We use minimal cookies to ensure website functionality and improve performance.
You can control cookies via your browser settings at any time.
If you disable cookies, some parts of the site may not function properly.
9. Sharing Data with Third Parties
We only share information when necessary to deliver our services:
Platform and hosting infrastructure: Bubble.io (for hosting, backend operations, and data storage of our web application)
Payment providers: Stripe, Skool
Analytics and performance tools: Framer, Google Analytics
Email and automation services: Gmail, Notion, Mailchimp, Zapier
Each third-party provider processes data only under our instructions and in full compliance with the General Data Protection Regulation (GDPR).
10. International Data Transfers
Some providers may store or process data outside the EU/EEA.
In those cases, we ensure adequate safeguards are in place (such as EU Standard Contractual Clauses).
11. Children’s Privacy
Our website and products are not directed to children under 16.
We do not knowingly collect personal data from minors.
12. Changes to This Policy
We may update this Privacy Policy occasionally.
The latest version will always be available on our website with the updated date.